1. Determine the nature and quantity of resources needed, be sure to have exhausted your own before making the request.
2. Contact NGC Radio Operator or TTEMAS Emergency Coordinator.
3. Give:
   • Name of individual and member company requesting aid
   • Call back telephone number
   • Nature, location, source description of emergency
   • Number of persons affected
   • Authorizing member representative
   • Specific resources required
   • Staging area and recommended travel routes
   • Contact at reporting point
   • Means of contacting Emergency Operating Centre or Incident Command Post (e.g. Cellular phone number, common radio frequencies)
   • Ascertain expected time of arrival (ETA)
   • Notify Staging Coordinator of ETA
   • Notify Staging Coordinator to log responding resources including personnel

N.B. Assistance will be rendered only if a request is made by the member. Communications should be via the NGC Control Operator, as far as possible.